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If you are reporting a lost or stolen ATM or VISA Debit Card, please contact us immediately during regular business hours at 217-253-4711 or after hours at 1-844-202-5333. You can also turn your ATM or VISA Debit Card off if you have misplaced it, then turn it back on again when the card is located via our TNB Mobile Banking App.
You can also contact our customer support by completing the information below. As a precaution, please do not send account specific information such as account numbers, social security numbers or other personal information.