Contact Us

Lost or Stolen ATM / VISA Debit Card

If you are reporting a lost or stolen ATM/VISA Debit Card, please contact us immediately during regular business hours at 217-253-4711. You can also turn your ATM/VISA Debit Card off  if you have misplaced it, then turn it back on again when the card is located via our TNB Mobile App/Internet Banking Site. After hours call 1-800-952-3186 opt 3 or 1-844-202-5333.

For General Questions:

You can also contact our customer support by completing the information below. As a precaution, please do not send account specific information such as account numbers, social security numbers or other personal information.

    Email Statements

    Your statements are available via email and signing up for E-Statements is easy. Choose from any of the three following ways to sign-up:
    1. Go to User Services and sign up there.
    2. Call 217.253.4711 and ask for Customer Service and they will be happy to help you.
    3. Come in and speak with a customer service representative.
    We are here to help make life easier for you!

    Voice Response

    By calling 800.952.3186, you can access information, transfer funds, and make payments on all of your TNB BANK accounts 24 hours a day, 7 days a week.

    Lock Box

    Keep your valuable documents safe by renting a lock box from us! Prices start at $15.00 for a year

    Member FDIC

    For your protection, TNB BANK is a member of the Federal Deposit Insurance Corporation (FDIC). This insures your regular accounts up to $250,000 and your retirement accounts up to $250,000.


    We are conveniently located in front of the Tuscola Outlet Mall on Route 36.

    Our physical address is :
    900 S. Progress Boulevard,
    Tuscola, IL 61953.

    Our mailing address is:
    P.O. Box 110,
    Tuscola, IL 61953

    We are here to help you!

    Phone: 217.253.4711
    Fax: 217.253.3142

    Lobby Hours

    Monday thru Friday
    9:00 AM-3:00 PM

    9:00 AM-Noon

    Drive Up Hours

    8:00 AM-5:00 PM

    8:00 AM-6:00 PM

    8:00 AM-1:00 PM